Ealing Soup Kitchen
Home Seeker's Guide
Housing Crisis
Local Council
Contact the Local Council's Housing Department:
Ealing Council Housing Advice Service:
Tel: 020 8825 8888 ( Out of Hours: 020 8825 5000 )
Perceval House
14-16 Uxbridge Road
Ealing
W5 2HL
Opening hours: Mon-Fri, 9am-5pm
See: http://nhas.org.uk/factsheets for information on the process.
Other Help
Help is also available from:
Citizen's Advice Bureau
Tel. 03444 111 444
Web https://www.citizensadvice.org.uk/housing/
Shelter's Free Housing Advice Helpline
Tel. 0808 800 4444
8 a.m. - 8 p.m. Weekdays, 8 a.m. - 5 p.m. Weekends
https://www.shelter.org.uk/
If the issue is financial in origin, consider whether you may be eligible for Local Welfare Assistance or Discretionary Housing Payments:
Tel. 0208 825 6237
Apply online at https://www.ealing.gov.uk/site/
Eviction
If evicted, obtain from your landlord if possible:
- written, dated evidence of being asked to leave or being evicted;
- a written, dated, signed reference in respect of your tenancy.
Gather together key documents
- ideally, make copies and leave the copies with someone you trust for safe-keeping.
Make a list of names and contact details for family and friends.
Pack belongings- where possible store or sell what you cannot carry with you.
Seek help from family and friends where possible.
Attend Ealing Soup Kitchen or Hub for help and support.
Map of West Ealing
Help with Issues Relating to Housing
Poverty, Employment and Debt
Christians Against Poverty (CAP)
Free debt advice for those overwhelmed by their financial circumstances.
Tel. 0800 328 0006 ( 9:30am-5pm Monday to Thursday, 9:30am-3:30pm on Friday)
Further details of local services
National Debtline:
Tel. 0808 808 4000
ACAS – advice about employment disputes:
Tel. 08457 47 47 47
Relationships
Relate Marriage Guidance:
Tel. 0208 427 8694
Tel. 0300 100 1234
Choices Ealing (Sexual Health):
Tel. 0208 840 8034
24-hour National Domestic Violence: Freephone 0808 2000 247
Southall Black Sisters (domestic violence): Tel. 0208 571 0800
Victim Support:
Tel. 0845 30 30 900
Making Contact with Family
Missing People Helpline:
Tel. 116 000
Get Connected (Young People in Difficulty):
Tel. 0808 808 4994
Refugees
Refugee Council:
Tel. 0808 808 2255
Mental Health
Mind (Mental Health Charity):
PO Box 277
Manchester
M60 3XN
Tel. 0300 123 3393
Ealing Mental Health:
Tel. 0203 313 5661
Addictions and Gambling
Ealing RISE (Recovery Intervention Services Ealing):
Local services for those who are experiencing difficulties with their drug or alcohol use.
Tel. 0800 195 8100 (free, 24h
Web http://www.ealingrise.org.uk
Further details
Alcoholics Anonymous:
Tel. 0845 769 7555
UK National Drugs Helpline:
Tel. 0800 77 66 00
Eating Disorders Helpline:
Tel. 0845 634 1414
National Gambling Helpline Free Tel:
Tel. 0808 8020 133
General Help and Advice
Samaritans (24h):
Tel. 0845 790 9090
General Directory of Services:
http://www.thepavement.org.uk
Hanwell Community Centre Information and Support Sessions
Help with Information, Guidance and Support, third party reporting, internet services, photocopying and letter writing support. Support in making complaints, finding services, signposting and general information.
Monday-Friday 9:30-12:30
Contact EASE for an appointment:
Tel. 0208 575 6139
Heathrow Travel Care
Room 00142
North Wing
Terminal 3
Heathrow Airport
Hounslow
TW6 1BZ
Tel. 0208 745 7495
Link to Map
Ealing Youth Counselling:
Tel. 0208 992 8182
Age UK Ealing:
135 Uxbridge Road
LONDON
W13 9A
Tel. 020 8567 8017
Link to Map
Age UK Michael Flanders Day Centre:
Church Road
London
W3 8PP
Tel. 020 8825 9189
Link to Map
Help from Faith Organisations
Ealing Street Pastors:
Web http://www.ealing.streetpastors.org.uk
Tel. 07908 156927
Ealing Abbey Counselling Service:
Tel: 020 8998 3361
Ealing Christians Against Poverty Debt Centre
Free debt advice for those overwhelmed by their financial circumstances.
Service works with clients until such time as they are debt free, restoring self worth and dignity to individuals.
Local Contact:
Azniv Pambakian
Tel. 0208 579 8882 (9 a.m. – 5 p.m., Mondays and Tuesdays)
Email aznivpambakian@capuk.org
Web https://capuk.org/
National Contact:
Tel. 0800 328 0006 (9:30 a.m. - 5 p.m. Monday to Thursday, 9:30 a.m.- 3:30 p.m. on Friday)
Ealing RISE (Recovery Intervention Services Ealing)
Local services for those who are experiencing difficulties with their drug or alcohol use.
Free phone contact number (24h):
Tel. 0800 195 8100
Web http://www.ealingrise.org.uk
Services provided at two sites as follows:
RISE Central Hub
103 The Broadway
Uxbridge Road
Ealing
London
W13 9BP
Tel: 0208 567 4772
Open access for assessments Monday – Thursday 9.30 a.m., first come first served.
Link to Map
RISE West Hub
Saluja Clinic
36a Northcote Avenue
Southall
Middlesex
UB1 2AY
Tel: 0208 843 5900
Open access for assessments Monday – Wednesday and Friday at 9.3am, first come first served.
Link to Map
Build on Belief This service user led club is located on the Central Hub site and is open on evening and weekends with groups running throughout.
Women's Wellness Zone
Service provided by RISE for women with complex needs such as sex working, domestic abuse, mental health, criminal justice involvement and substance misuse.
71 – 73 The Broadway
Southall
Middlesex
UB1 1LA
Tel: 0208 571 4954.
Open Monday – Friday
Link to Map
EASY Project
Service provided by RISE for individuals under the age of 18.
For initial contact:
Tel. 0208 567 4772
Accommodation
Work with Accommodation
The following sites promote opportunities for work which includes accommodation:
http://www.indeed.co.uk/Free-Accommodation-Live-jobs-in-London
https://www.gumtree.com/jobs/london/accommodation
http://www.nomadwallet.com/free-accommodation-at-hostels-an-interview-with-a-die-hard-hostel-fan/
https://www.adzuna.co.uk/jobs/london/accommodation-provided
http://www.newsnow.co.uk/classifieds/jobs/live-in-accommodation-jobs-uk
Camp Sites
If you have the use of camping equipment, the following may be of use:
http://www.visitlondon.com/where-to-stay/caravan-and-camping#Qhw0JJ7cySMJrmga.97
http://www.ukcampsite.co.uk/sites/results.asp?county=London
https://www.coolcamping.co.uk/campsites/uk/england/near-london
Low Cost and Free Accommodation
Low Cost Hostels. These can be booked online. Would suit those who can present as workers, visitors or tourists.
http://www.northfieldshostel.com/
http://www.hostelbookers.com/hostels/england/london/
http://www.hostels.com/london/england
http://www.budgetplaces.com/london/budget-hostels-list/
http://www.travelstay.com/Cheap_London_Hostels.htm
Advice on getting Free Accommodation in London:
Health
G.P.
You can register with a doctor even if you don’t have a permanent address.
For example, at:
Gordon House Surgery
78 Mattock Lane
Ealing
London
W13 9NZ
Tel. 020 8799 5699
Monday – Friday: 8 a.m. – 1:00 p.m., 2 p.m. – 6:30.p.m.
Saturday: 9 a.m. – 12 p.m. (by appointment only, no emergencies)
NHS Direct
If you need medical advice when the surgery is closed, you can contact NHS Direct:
Tel. 111
https://www.england.nhs.uk/urgent-emergency-care/nhs-111/
NHS Walk-in Centres
If you can’t get an appointment with a doctor, NHS walk-in centres can provide emergency treatment for minor injuries and illnesses. An NHS Walk-In Centre can he found at this address:
Featherstone Road Health Centre
Hartington Road
Southall
Middlesex
UB2 5BQ
Accident and Emergency and Urgent Care
Accident and Emergency Services are available at our local hospital:
Ealing Hospital
Uxbridge Road
Southall
Middlesex
UB1 3HW
Tel: 020 8967 5000
There is also an Urgent Care Centre inside the main entrance to the Accident and Emergency department at Ealing Hospital. You can receive treatment for cuts, grazes, lacerations, sprains, strains, broken bones, bites, stings, infected wounds, minor head injuries, minor eye infections, foreign bodies and scratches. You will be referred to Accident and Emergency if necessary.
Map of Southall
Map of Hanwell
Job Centre
Job Centres provide help with finding work and claiming benefits. They provide IT Facilities and offer WiFi access. They may also be able to assist with work-related telephone calls for those without mobile telephones.
The details for Ealing's local Job Centre are:
Ealing Job Centre
86-96 Uxbridge Road
West Ealing
W13 8RA
Map of West Ealing
Web https://www.jobcentreplusoffices.com/london/ealing-jobcentre-plus/
Opening hours 9 a.m. - 5 p.m. Mon-Fri, weekends closed.
National Job Centre Enquiry Line is:
Tel. 0345 604 3719
To make a Jobseeker’s Allowance Claim
- On-line:
- https://www.dwpe-services.direct.gov.uk/portal/page/portal/jsaol/l
- Call the following number for new benefit claims:
- 0800 055 6688
You will need your National Insurance Number and Date of Birth.
To enquire about existing claims for the following:
- Jobseeker’s Allowance,
- Income Support,
- Incapacity Benefit and
- Employment and Support Allowance,
make a call to:
Tel. 0345 608 8545.
The Job Centre provides a work coach to support claimants in their search for work.
Information on courses, training and apprenticeships is also available.
Work Clubs
What are Work Clubs?
Work Clubs are equipped with IT and internet and provide practical advice and support with finding work and training. They may also be able to help with finding volunteering opportunities.
Local Work Clubs
Monday
Acton Library Work Club
High Street
Acton
W3 6NE
Map of Acton
10am - 1pm. (not Bank Hols)
For further details:
web https://www.ealing.gov.uk/info/201013/jobs/1517/work_clubs/
UR4Jobs
St Saviour's Church
Upper Room
Wendell Park
Cobbod Rd
W12 9LN
Map of Acton
12 - 5pm
Tel. 020 8740 5688
email: ur4jobs@theupperroom.org.uk
web: https://www.theupperroom.org.uk/ur4jobs
Tuesday
Hanwell Community Centre Work Club,
Westcott Crescent
Hanwell
W7 1PD
Map of Hanwell
9.30 a.m. - 1.30 p.m.
Run by EASE:
Tel: 0208 575 6139
email: fsw@empowering-action.org.uk
web: http://www.empowering-action.org.uk/
Northolt Work Club
Northolt Library
Church Road
Northolt
Middlesex
UB5 5AS
Note that this is some distance from the area covered by the guide and may require use of buses or other transport.
Map of Southall
10 a.m. - 3 p.m.
For further details:
web https://www.ealing.gov.uk/info/201013/jobs/1517/work_clubs/
UR4Jobs
St Saviour's Church
Upper Room
Wendell Park
Cobbold Rd
W12 9LN
Map of Acton
12 p.m. - 5 p.m.
Tel. 020 8740 5688
email: ur4jobs@theupperroom.org.uk
web: https://www.theupperroom.org.uk/ur4jobs
Wednesday
Hanwell Library Work Club
Cherington Road
London
W7 3HL
Map of Hanwell
10 a.m. - 1 p.m.
For further details:
web https://www.ealing.gov.uk/info/201013/jobs/1517/work_clubs/
Friday
Ealing Work Club
Ealing Central Library
Ealing Broadway Shopping Centre
London
W5 5JY
Map of West Ealing
10 a.m. - 1 p.m.
Tel: 020 3700 1052
Christians Against Poverty Job Club
St Paul’s Church hosts a Christians Against Poverty Job Club on Tuesdays in Term-Time.
They run a free 8 session “Steps to Employment” Course, which includes 1:1 coaching support.
You need to be eligible to work in the UK and willing to commit to attending the full 8 weeks of the course.
Contact: Julia Sarson
Tel. 07473004435
email juliasarson@capjobclubs.org
Location:
St Paul's Church
Ridley Avenue
London
W13 9XW
Map of West Ealing
Map of Acton
Communications
Telephone
Public offices, churches or charitable organisations may allow phone calls to be made or make them on your behalf.
World-Wide Web and Email
Can be accessed for free at local libraries.
Free email accounts can be obtained from the following:
https://www.outlook.com/
https://www.google.com/intl/en/mail/help/about.htm
Skype
Skype has a directory service which may be helpful in making contact with family and friends.
Note that Skype can be used to make free and low cost phone calls and to send text messages to mobiles and even some land-line phones (In the case of voice only land-lines, text messages are read out to the recipient by means of text-to-speech technology)
If you have a mobile device or computer access, Skype calls can be made to other Skype users or to mobiles and land-lines wherever there is WiFi access.
Computer Training
For details of free computer training courses at various times and places:
Tel. 0203 290 1128
Email info@acda.org.uk
You can also attend the following sessions:
Mondays. 11 a.m. to 1 p.m.
Ealing Central Library
Ealing Broadway Shopping Centre
London
W5 5JY
Map of West Ealing
Wednesdays, 11 a.m. to 1 p.m.
West Ealing Library
28 Melbourne Ave
West Ealing
London
W13 9BA
Map of West Ealing
Services
Services
Monday
West Ealing
Ealing Soup Kitchen Monday Hub
Salvation Army Hall
6 Leeland Road
West Ealing
London
W13 9HH
Map of West Ealing
7 p.m. - 9 p.m.
Home-cooked hot meals and drinks are available.
Help with home-seeking and other issues is available from Andrew Mcleay, Ealing Church's Worker with Homeless People.
Acton
Damien Centre on Monday
3-5 Church Road
Acton
London
W3 8PU
Map of Acton
9 a.m. - 12 p.m. and 2 p.m. - 6 p.m.
Refreshments and social activities.
Emmaus House on Monday
1 Berrymead Gardens
Acton
London
W3 8AA
Map of Acton
11:45 a.m. - 2 p.m., Every Other Week
Meals available.
St Saviour’s Church on Monday
St Saviour’s Church
Wendell Park
Cobbold Rd
Shepherd's Bush
London
W12 9LN
Map of Acton
5:30 p.m. – 6:45 p.m.
Meals and advice available.
The Upper Room has moved temporarily to Victoria House Community Hall, Becklow Road, London W12 9HB.
Once the building works are complete in August 2019, they will move back to St Saviour's.
Hanwell
St Thomas' Church
Boston Road
Hanwell
London
W7 2AD
Map of Hanwell
Monday 12 p.m. – 1:30 p.m.
Meals available.
Southall
Sikh Temple Every Day
Park Avenue
Southall
Middlesex
UB1 3AG
Map of Southall
5 a.m. - 8 p.m.
They serve vegetarian food and rice dishes.
Visitors to the Sikh Temple will not be admitted if under the influence of drink or drugs or if they are using or in possession of tobacco products.
Tuesday
Acton
Damien Centre on Tuesday
3-5 Church Road
Acton
London
W3 8PU
Map of Acton
9 a.m. - 12 p.m. and 2 p.m. - 6 p.m.
Refreshments and social activities.
Emmaus House on Tuesday
1 Berrymead Gardens
Acton
London
W3 8AA
Map of Acton
11:45 a.m. - 2 p.m.
Meals available.
Shower facilities available.
Alcohol and drug counsellor 12-2pm.
Visit from dentist on request.
Homelessness Advice and Referral.
St Saviour’s Church on Tuesday
St Saviour’s Church
Wendell Park
Cobbold Rd
Shepherd's Bush
London
W12 9LN
Map of Acton
5:30 p.m. – 6:45 p.m.
Meals and advice available.
The Upper Room has moved temporarily to Victoria House Community Hall, Becklow Road, London W12 9HB.
Once the building works are complete in August 2019, they will move back to St Saviour's.
Southall
Sikh Temple Every Day
Park Avenue
Southall
Middlesex
UB1 3AG
Map of Southall
5 a.m. - 8 p.m.
They serve vegetarian food and rice dishes.
Visitors to the Sikh Temple will not be admitted if under the influence of drink or drugs or if they are using or in possession of tobacco products.
Wednesday
Acton
Damien Centre on Wednesday
Damien Centre
3-5 Church Road
Acton
London
W3 8PU
Map of Acton
9 a.m. - 12 p.m. and 2 p.m. - 6 p.m.
Refreshments and social activities.
Emmaus House on Wednesday
1 Berrymead Gardens
Acton
London
W3 8AA
Map of Acton
11:45 a.m. - 2 p.m.
Meals available.
Shower facilities available (Women Only).
Clothing for Women and Children.
Optician on second Wednesday of the month.
Visit from dentist on request.
Homelessness Advice and Referral.
Women and Children Group at 3 Berrymead Gdns.
St Saviour’s Church on Wednesday
St Saviour’s Church
Wendell Park
Cobbold Rd
Shepherd's Bush
London
W12 9LN
Map of Acton
5:30 p.m. – 6:45 p.m.
Meals and advice available.
The Upper Room has moved temporarily to Victoria House Community Hall, Becklow Road, London W12 9HB.
Once the building works are complete in August 2019, they will move back to St Saviour's.
Hanwell
St Joseph’s Church – Wednesday
St. Joseph’s Church
Uxbridge Road
Hanwell
London
W7 3SU
Map of Hanwell
11 a.m. – 1 p.m.
Meals available.
Southall
Sikh Temple Every Day
Park Avenue
Southall
Middlesex
UB1 3AG
Map of Southall
5 a.m. - 8 p.m.
They serve vegetarian food and rice dishes.
Visitors to the Sikh Temple will not be admitted if under the influence of drink or drugs or if they are using or in possession of tobacco products.
Thursday
Acton
Damien Centre on Thursday
Damien Centre
3-5 Church Road
Acton
London
W3 8PU
Map of Acton
9 a.m. - 12 p.m. and 2:30 p.m. - 6 p.m.
Refreshments and social activities.
Emmaus House on Thursday
1 Berrymead Gardens
Acton
London
W3 8AA
Map of Acton
11:45 a.m. - 2 p.m.
Meals available.
Visit from a barber every other Thursday on request.
Shower facilities available.
Visit from dentist on request.
Men's Clothing.
Homelessness Advice and Referral.
St Saviour’s Church on Thursday
St Saviour’s Church
Wendell Park
Cobbold Rd
Shepherd's Bush
London
W12 9LN
Map of Acton
5:30 p.m. – 6:45 p.m.
Meals and advice available.
The Upper Room has moved temporarily to Victoria House Community Hall, Becklow Road, London W12 9HB.
Once the building works are complete in August 2019, they will move back to St Saviour's.
Southall
Sikh Temple Every Day
Park Avenue
Southall
Middlesex
UB1 3AG
Map of Southall
5 a.m. - 8 p.m.
They serve vegetarian food and rice dishes.
Visitors to the Sikh Temple will not be admitted if under the influence of drink or drugs or if they are using or in possession of tobacco products.
Friday
West Ealing
Ealing Soup Kitchen Hub
The Crypt
St John's Church Room
Mattock Lane
West Ealing
London
W13 9LA
Map of West Ealing
1:30 p.m. - 4 p.m.
Hot drinks and snacks are available.
Help with home-seeking and other issues is available from Andrew Mcleay, Ealing Church's Worker with Homeless People.
Clothing and camping equipment supplied, subject to availability.
One of the regular volunteers is a barber who offers haircuts to clients.
Shower facilities and clean towels are available.
Free WiFi is available - bring your own phone, tablet or laptop or use the lap-tops in our internet kiosks.
Clients can enjoy games of pool and table-tennis.
Acton
Damien Centre on Friday
Damien Centre
3-5 Church Road
Acton
W3 8PU
Map of Acton
9 a.m. - 12 p.m. and 2:30 p.m. - 6 p.m.
Refreshments and social activities.
Emmaus House on Friday
1 Berrymead Gardens
Acton
London
W3 8AA
Map of Acton
11:45 a.m. - 2 p.m.
Meals available.
Shower facilities available.
GP visits 12-2pm.
Chiropodist visits on the last Friday of month 12 p.m. - 2 p.m.
Alcohol and drug counsellor 12 p.m.- 2 p.m.
Visit from dentist on request.
Homelessness Advice and Referral.
St Saviour’s Church on Friday
5:30 p.m. – 6:45 p.m.
St Saviour’s Church
Wendell Park
Cobbold Rd
Shepherd's Bush
London
W12 9LN
Map of Acton
Meals and advice available.
The Upper Room has moved temporarily to Victoria House Community Hall, Becklow Road, London W12 9HB.
Once the building works are complete in August 2019, they will move back to St Saviour's.
Hanwell
Hanwell Methodist Church
Hanwell Methodist Church
Church Rd
Hanwell
W7 1DJ
Map of Hanwell
Friday 12 p.m. - 1 p.m.
Meals served.
Shower facilities available.
Southall
Sikh Temple Every Day
Park Avenue
Southall
Middlesex
UB1 3AG
Map of Southall
5 a.m. - 8 p.m.
They serve vegetarian food and rice dishes.
Visitors to the Sikh Temple will not be admitted if under the influence of drink or drugs or if they are using or in possession of tobacco products.
Saturday
West Ealing
Ealing Soup Kitchen
The Crypt
St John's Church Room
Mattock Lane
West Ealing
W13 9LA
Map of West Ealing
3:30 p.m. - 5 p.m.
Hot drinks and meals are available.
Help with home-seeking and other issues is available from Andrew Mcleay, Ealing Church's Worker with Homeless People.
Clothing and camping equipment supplied, subject to availability.
Shower facilities and clean towels are available.
Internet is available - bring your own phone, tablet or laptop.
Southall
Sikh Temple Every Day
Park Avenue
Southall
Middlesex
UB1 3AG
Map of Southall
5 a.m. - 8 p.m.
They serve vegetarian food and rice dishes.
Visitors to the Sikh Temple will not be admitted if under the influence of drink or drugs or if they are using or in possession of tobacco products.
Sunday
West Ealing
Ealing Soup Kitchen
The Crypt
St John's Church Room
St John's Church
Mattock Lane
West Ealing
London
W13 9LA
Map of West Ealing
3:30 p.m. - 5 p.m.
Hot drinks and meals are available.
Help with home-seeking and other issues is available from Andrew Mcleay, Ealing Church's Worker with Homeless People.
Clothing and camping equipment supplied, subject to availability.
Internet is available - bring your own phone, tablet or laptop.
Acton
Emmaus House on Sunday
1 Berrymead Gardens
Acton
London
W3 8AA
Map of Acton
11:45 a.m. - 2 p.m. Every other week.
Meals available.
Southall
Sikh Temple Every Day
Park Avenue
Southall
Middlesex
UB1 3AG
Map of Southall
5 a.m. - 8 p.m.
They serve vegetarian food and rice dishes.
Visitors to the Sikh Temple will not be admitted if under the influence of drink or drugs or if they are using or in possession of tobacco products.